Migrating from another panel

What moves

Three CSV exports from Perfect Panel's admin:

• Users: username, e-mail, balance, level
• Orders: service, link, quantity, status, date
• Payments: method, amount, status

Order and user numbers are kept as they were: a customer arriving with an old order number is found. Passwords do not move, users get a new one through "forgot password" on first sign-in, or you set one through the Admin API.

Steps

1. Panel → Settings → Migration.
2. Upload the three files; the preview shows how many rows will be imported and which will be skipped (for example PP's placeholder-amount payments).
3. Start. For large panels the import runs in the background with a progress bar on the page.

Uploading the same file twice does not duplicate anything; existing numbers are skipped.

The service catalogue

Services come from your provider, not from the CSV:

1. Settings → Providers → the provider's API URL and key → fetch the catalogue.
2. Services → Import → pick the provider's services and enter your margin.
3. With Auto fix on, the provider's branding (name, description, sample links) is rewritten to yours; the rules are editable.

When the provider changes a price or status, the catalogue syncs in the background.

Moving the domain

The old panel can stay live during the migration. Import the data, test the new panel on its temporary address, and when ready switch the domain's nameservers to ns1/ns2.followerhq.com. Customers see the new panel the moment the change propagates; the old address redirects on its own.

Service descriptions

Perfect Panel exposes service descriptions neither in the CSV nor through its API. While your old panel is still reachable, save a copy of its services page and send it with a support ticket; we match descriptions by service name and load them into your panel.